Network Connection & Settings
Q: Why can’t the Station connect to a Wi-Fi access point?
A: Please disconnect the physical Ethernet cable first. The Station will only initiate a Wi-Fi connection once it detects that the wired network is disconnected.
Q: How can I achieve the best wireless projection performance?
A: Whether the Station is acting as an AP (Access Point) or connecting to another router, we recommend using the 5G Wi-Fi band exclusively.
Q: How do I set up network isolation for security purposes?
A: By default, the wired connection is for the internal network (company/school), and the wireless signal provides IP addresses for the external network. You can use Gatekeeper settings to further restrict access from the external network to the internal network.
Q: What are the limitations of Bridge Mode?
A: In this mode, the wired network does not support Static IP addresses; the IP must be assigned to the Station by a DHCP server.
Q: Why can I still interact with a webpage after setting Gatekeeper rules?
A: New rules only apply to "new connections." It is recommended to restart the Station to terminate existing sessions and apply the new rules.
Q: Which TCP/UDP ports does the ASTROS Station use?
A: Please refer to the table below.
Projection Mechanism (AirPlay / Cast / Browser)
Q: Why does AirPlay sometimes allow projection without a login code?
A: AirPlay remembers the authentication status for a short period. If the login code has not been changed and you project again within a short time, the system will reconnect automatically.
Q: Which Google Cast devices are supported by ASTROS Station?
A: It supports screen mirroring for Chromebooks, Chrome browsers, and Android devices. Please note that casting via the Google Home App is not supported.
Q: Why can't I enter a login code when using Google Cast?
A: The Google Cast protocol itself does not support a login code verification mechanism.
Q: Which browsers support direct projection? Do they require plugins?
A: Edge (v88+) and Chrome (v79+) both support native projection; no additional extensions or plugins are required.
Q: Can I adjust the volume while projecting?
A: When projecting photos, videos, or YouTube, volume changes made within the app may be less noticeable. It is recommended to adjust the physical volume of the display or TV directly.
Video Output & Hardware
Q: What is the maximum resolution supported by the Station?
A: HDMI output alone supports up to 4K@30Hz. If HDMI and VGA are used simultaneously, the maximum resolution is 1080p@60Hz.
Q: Why is the HDMI resolution menu grayed out and unadjustable?
A: The HDMI cable must be connected to a display device first. This allows the Station to read the device's supported resolutions (EDID) before the list becomes available.
Q: Why is there no image when the VGA cable is connected?
A: The Station defaults to HDMI output. Please go to the settings page and switch the output mode to "HDMI and VGA."
Q: What should I do if the projected image is cropped (overscanned)?
A: This is usually a display setting issue. Please adjust the "Aspect Ratio" or "Scan Mode" settings on your TV or monitor.
System Maintenance
Q: What should I do if I forget the web configuration password?
A: Please long-press the power button to perform a factory reset. The default login password is admin.
Q: What USB flash drive formats does the Station support?
A: The Station only supports the FAT32 format.
