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Privacy Policy

Last Updated: September 2025

 

Astrogate Inc. (“Astrogate,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, software, and services.

By accessing our website, software, or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Definitions

  • “Astrogate,” “we,” “us,” or “our” means Astrogate Inc., located at 11F-6, No. 120, Qiaohe Rd., Zhonghe Dist., New Taipei City 235, Taiwan.

  • “You” or “your” means the individual or entity accepting this Privacy Policy and its representatives or users of the software.

  • “Our software” means the software or app provided by Astrogate, installed on computers, mobile devices, or included by default on our products.

  • “Our services” means the functions, features, and support we provide to our users.

  • “Our website” means www.astrogate.com.

2. Scope

This Privacy Policy applies only to your use of our website, software, and services.
Please note that our website and software may contain links to third-party websites or software. We are not responsible for how third parties collect, use, or protect your data. We encourage you to review their privacy policies before providing any personal information.

3. Your Rights

We are committed to safeguarding the following rights under applicable data protection laws:

  • The right to be informed about data collection and use.

  • The right to access the personal data we hold about you.

  • The right to correct inaccurate or incomplete data.

  • The right to request deletion of your data (“right to be forgotten”).

  • The right to data portability.

  • The right to restrict or object to processing of your data.

To exercise these rights, please contact us at service@astrogate.com.
We may take reasonable steps to verify your identity before fulfilling your request.

4. Information We Collect

Depending on how you interact with our website, software, and services, we may collect:

  • Name and contact details (email, phone number).

  • Company name and job title.

  • IP address, browser type/version, and operating system.

  • Activity on our website or software (pages visited, time spent, clicks).

5. How We Use Your Information

We may use your personal data to:

  • Provide and manage your access to our website, software, and services.

  • Process transactions and deliver customer support.

  • Respond to inquiries and communications.

  • Conduct internal research to improve our products and user experience.

  • Send service updates and, with your consent, promotional communications.

We may use cookies and similar technologies for analytics and personalization. Third-party cookies are subject to the policies of the respective providers.

6. Security

We implement industry-standard security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

7. Log Data

When you visit our website, we may collect technical information automatically, including IP address, browser details, pages visited, time and date of access, and usage patterns.

8. Cookies

Cookies are small files stored on your device to help us analyze traffic and improve functionality. You may disable cookies in your browser settings, but some features may not function properly if you do.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on our website, and the “Last Updated” date will be revised accordingly. We encourage you to check this page regularly for updates.